Yes. Even if free, all visitors must have a ticket.
No. Alhambra tickets are nominative and cannot be changed or refunded. Once the booking is made, cancellations or modifications are not possible, as per regulations of the Junta de Andalucía (Order of May 29, 2023).
Orden de 29 de mayo de 2023, por la que se actualiza la normativa de visita, comercialización y otros usos públicos del Conjunto Monumental de la Alhambra y el Generalife y de sus bienes adscritos.
Yes. The name and ID number of each attendee will appear on the ticket.
To access the monument, staff will check the original ID or passport matches the ticket info. Otherwise, access will be denied.
No. Tickets are handed to you by the guide at the meeting point.
Yes. You can bring food, but it can only be eaten in designated areas.
Small backpacks (up to 40×40 cm) are allowed.
Suitcases must be left in the free cloakroom included with your ticket.
Strollers must be left in the cloakroom for some areas. Baby carriers will be provided at no cost.
No. Only guide dogs or certified assistance animals with valid documentation are allowed.
The tour is not fully adapted but most of the monument can be visited. The guide will assist as needed.
